863.333.9779
Home
Hosted PBX
Hardware
About Us
Resources
Configuration Portal Logon
Billing Center Logon
Support Ticket
Wiki
Why Nex Gen?
Contact Us
Select Page
Nex Gen Telecom Knowledge Base
Search Knowledge Base by Keyword
Search
Administration
Activate Night Mode
Call Records & Call Trace Record retrieval availability
How Do I Configure and Use Shared Contacts?
IP Addresses & Ports
User Roles - PBX Manager Portal Overview
Why is my number showing as SPAM?
Call Center
Audio Monitoring (Listen, Whisper, and Barge)
Configure Call Queues (ACD)
Configure vBroadcast
Contact Center Agent Announcements
Contact Center Monitoring and Reports
Forward Queued Calls to Voicemail
How to configure Call Center Report Emails
Call Quality Issues
Routers with Known Issues
Extension
Activate Night Mode
Answering Rules
Change Outbound Caller ID
Change the Timezone in Call Records and Voicemails
How to Setup a Ring Group (aka Hunt Group)
FAQs
Call Records & Call Trace Record retrieval availability
Fax
Email to Fax
IP Addresses & Ports
Getting Started
Answering Rules
Call Parking with Ringback
Caller ID Prefix
Conference Bridges
How to Update an Auto-Attendant Greeting by Telephone
Music on Hold
Porting Your Telephone Number
ReachUC
IP Addresses & Ports
ReachUC Click to Call for Google Chrome
ReachUC Connector
ReachUC Desktop is Not Showing any Device to Sync Contacts
ReachUC for Outlook, Click to Call Feature
ReachUC Mobility App - End User Guide
ReachUC Mobility App FAQ
Resources
Bad Cable Modems
IP Addresses & Ports
Routers with Known Issues
Scheduled CDR Exports
Source for Music on Hold
Why is my number showing as SPAM?
Troubleshooting
IP Addresses & Ports
Routers with Known Issues
What is SIP ALG and should it be on or off?
Voicemail
Call Records & Call Trace Record retrieval availability
Working with Voicemail