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Change the Timezone in Call Records and Voicemails
All time information in the portal is controlled by the Timezone associated with a specific user login. This includes the Call History records, voicemail timestamps, and Answering Rule timeframes. You must, therefore, adjust the timezone settings for a specific User to reflect what you desire.
![](https://www.nexgentelecom.net/ydmd.us_content/uploads/2021/07/a55aeee8587c74b1ab70440a4e64d94c.png)
Warning: DO NOT make any changes to the 0000.XXXXX.service domain users. For any changes to the 0000.XXXXX.service domain that you might need please create a request to Support.