The Caller ID Prefix field allows you to add characters to the Caller’s ID. This can be useful if you have multiple DID’s pointed to the same extension or ring group and you need to identify which number was dialed.
Concept This article will describe how to change the Outbound Caller ID Name and Number for a user in the Nex Gen Telecom Dashboard. We will cover Outbound Caller ID Name and Number separately in the article. However, first let’s set the stage. Outbound Caller...
