Messaging Glossary of Terms

Dec 6, 2021 | Administration, ReachUC

These are terms, acronyms, definitions, and explanations of some of the terms relating to A2P/10DLC and Toll-Free Messaging Compliance. The definitions provided should be understood in the context of A2P/10DLC and Toll-Free Messaging Compliance. 10DLC – 10-digit...

ReachUC Desktop is Not Showing any Device to Sync Contacts

Jul 12, 2020 | ReachUC

This is most likely to happen when the user has not logged in before to any mobile devices and instead logs in first to WebRTC (ReachUC for desktop or browser).  A quick fix is to log out and log in again. Which will then show PBX Device as an option for syncing...

ReachUC Connector

Jul 12, 2020 | ReachUC

The ReachUC Connector is a Computer Telephony Integration (CTI) tool.  It is a 3rd party application that ties the PBX to various CRM and Contact Management systems. There are two license versions for the ReachUC Connector: Express and CRM. A...

ReachUC for Outlook, Click to Call Feature

Jul 12, 2020 | ReachUC

Overview ReachUC provides an Outlook add-in that lets you carry out the following tasks in the convenience of your Microsoft Outlook application: initiate call between your PBX account and phone numbers found in your email or contact listsend files as fax messages to...

ReachUC Mobility App FAQ

Jul 12, 2020 | ReachUC

How to enable DND? For the Android and iOS app, you can read how at https://www.reachuc.com/knowledge-base/how-to-disable-the-reachuc-app/ For the Desktop Open the menu and go to Settings.Click on Notifications.Toggle the switch labeled “Enable desktop...