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ReachUC Desktop is Not Showing any Device to Sync Contacts

This is most likely to happen when the user has not logged in before to any mobile devices and instead logs in first to WebRTC (ReachUC for desktop or browser).  A quick fix is to log out and log in again. Which will then show PBX Device as an option for syncing...

ReachUC Connector

The ReachUC Connector is a Computer Telephony Integration (CTI) tool.  It is a 3rd party application that ties the PBX to various CRM and Contact Management systems. There are two license versions for the ReachUC Connector: Express and CRM. A...

ReachUC for Outlook, Click to Call Feature

Overview ReachUC provides an Outlook add-in that lets you carry out the following tasks in the convenience of your Microsoft Outlook application: initiate call between your PBX account and phone numbers found in your email or contact listsend files as fax messages to...

ReachUC Mobility App FAQ

How to enable DND? For the Android and iOS app, you can read how at https://www.reachuc.com/knowledge-base/how-to-disable-the-reachuc-app/ For the Desktop Open the menu and go to Settings.Click on Notifications.Toggle the switch labeled “Enable desktop...

ReachUC Click to Call for Google Chrome

ReachUC click to call feature is now available for Google Chrome. To enable this feature go to https://www.reachuc.com/extensions/ Clicking the Chrome Extension Icon will direct you to chrome webstore. Add the Google Chrome Extension. After adding extension ensure...